Terms & Conditions

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Cancellation Policy

Cancellation Done


Percentage of deduction on Total Rental amount


Prior to 48 hours from pick-up time

0%

Within 24 – 48 hours from pick-up time

3%

Within 4 – 24 hours from pick-up time

50%

Within 0 – 4 hours from pick-up time

100%

No show

100%

No show
In case of No-Show, no amount will be refunded to the User

Cleanliness
Superfleet Mobility Car Rental Company prohibits the transportation of pets, goods, or any items that may damage the vehicle’s upholstery or exterior. In the event of such misuse, the user will be responsible for the actual costs associated with repairing or cleaning the vehicle’s interior or exterior.
Replacement Car
Superfleet Mobility Car Rental Company will offer a replacement vehicle within city limits (subject to availability of a similar segment) in case of mechanical issues that prevent the user from using the vehicle. However, if the vehicle experiences such issues outside city limits, no replacement vehicle will be provided, and the agreed rental amount will be charged. The company’s decision regarding replacement vehicles is final.
Fuel
For Chauffeur driven cars, fuel is inclusive of the selected rental package

Cancellation or Modification
Reservations need to be canceled or modified through email to the official email ID

Extra Time
Extra Hours will be applicable over the basic package selected by the renter.

Parking & Tolls
Customers are responsible for covering parking and toll charges. Additional usage will incur charges for extra hours and/or extra kilometers.

Other Conditions

  • Night charges will apply as per the applicable rates.
  • GST will be applicable, as per Govt. directive.
  • Additional charges for interstate taxes, permit fees, tolls, and parking will be based on actual costs incurred.
  • Superfleet Mobility Car Rental Company shall not assume liability for any personal belongings left in the vehicle by passengers or for any losses incurred by the renter/client for any reason.
  • Customer can contact our support team 24*7 at +91 9117997555 Or Email Us info@super-fleet.com
  • Any disputes will be resolved in accordance with the Indian Arbitration Act.
  • Additional terms and conditions may apply on a case-by-case basis as deemed necessary.