Cancellation & Refund Policy

Cancellation Charges

Chauffeur Drive vehicles 


1) Cancellation made more than 3 hours before the duty reporting time: Nil.

2) Cancellation within 3 hours before dispatch or no show once the car has left garage:  Half day (4hr/40kms).

 

For Luxury, Royale, Vans and Coaches


1) Cancellation made more than 48 hours before the duty reporting time: Nil.

2) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full Day (8hr/80kms).

 

For Self Drive Bookings 


1) Zero cancellation fee if the booking is cancelled before 24 hours.


2) If booking is cancelled within 24 hours, 30% of  the total fare will be charged.


3) In case of No show, 50% of the total fare will be charged.

 

Credit Card Payment  

Superfleet Mobility Company is authorized to charge the final bill amount upon the completion of your service. In the event of a “No Show” or “Cancellation,” Superfleet Mobility Company reserves the right to charge retention fees as per the terms for no-shows and cancellations.

 

Refund Policy

Refund will be made within 8 working hours or next business day after cancellation upon payment as per the cancellation policy.

 

You can cancel your booking through our website, app, or support team. Cancellation charges will apply as per our cancellation policy, outlined as follows:

i. Cancellation made more than 24 hours before the booking start time, no cancellation charge willbe applicable.


ii. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the base fare or 1 day Rental or 12 hour rent (whichever is higher) will be charged as cancellation fees.

 

Email Address


info@super-fleet.com

 

Phone Number

+91 9117997555

 

NOTE: Rates are subject to availability of the vehicle & duration of the rental. Rates quotations are sent privately to customer’s email address.